Loan FAQs

Repayment

The University of Illinois utilizes ACS (Affiliated Computer Services, Inc.) to manage all its Perkins, Health Professions and University Long Term loans through repayment, so ACS is the single point of contact for all billing, payment, deferment and cancellation activity.

Borrowers may view their Campus Based Student Loan account(s), download forms, update their addresses, and make online payments by logging into the ACS website.

Borrowers must mail all payments, correspondence, forbearance, deferment and cancellation applications directly to:

ACS, Inc. – Education Services
Campus Products and Services
P.O. Box 7060
Utica, NY 13504-7061

Borrower Payments with out a statement stub must be mailed to:

ACS, Inc. – Education Services
CPS Monetary Processing
P.O. Box 7061
Utica, NY 13504-7061

Borrowers may also contact ACS by phone at (800) 826-4470,
or by fax at (630) 620-2780.

Borrowers must contact the Direct Loan Servicing Center at https://www.myedaccount.com/ or call (800) 848-0979 for all federal direct student loan repayment information.

Borrowers must contact their lender directly for all FFELP student loan repayment information.

Federal Direct Student Loan Program

The William D. Ford Federal Direct Student Loan program is funded directly from the U.S. Department of Education.

To sign Master Promissory Note:

To complete Entrance Counseling:

To complete Exit Counseling:

NSLDS

The National Student Loan Data System (NSLDS) is the U.S. Department of Education's (ED) central database for federal student loans (excluding Health Professions Student Loans). NSLDS Student Access provides borrowers with a centralized, integrated view of their federal student loans.

To view NSLDS Student Access:

Default

Default occurs when a student becomes past due in making a loan payment. The consequences of default are serious, and many options are available to assist borrowers in avoiding default. USFSCO strongly encourages borrowers to contact ACS and each of their other lenders instead of missing a payment during difficult times.