Top Questions

1. When is my bill due?

Payment is due on the 28th of each month. Tuition and fee charges for fall and spring terms are billed in September and February respectively. Summer term charges are billed in June and/or July depending on enrollment. Please see the calendar for more information.

2. What are my payment options?

Student accounts balances are expected to be paid in full by the due date. A LATE PAYMENT CHARGE of $1.00 or 1.5%, whichever is greater, per month will be assessed on any amount not paid when due. Such accounts will also be assessed a PAST DUE charge of $2.00 per month IN ADDITION to the LATE PAYMENT CHARGE. A financial hold will be placed on any delinquent student account. This hold will prevent registration, release of transcripts, and may also prevent the release of a diploma. Payment options include:

3. What happens if I don't pay my bill by the due date?

Student account balances are expected to be paid in full by the due date. These charges, in accordance with University of Illinois Policy, apply to all customers billed through the Student Accounts Receivable system, and are subject to a LATE PAYMENT CHARGE of $1.00 or 1.5%, whichever is greater, per month on any amount not paid when due. Such accounts will also be assessed a PAST DUE charge of $2.00 per month IN ADDITION to the LATE PAYMENT CHARGE. A financial hold will be placed on any delinquent student account. This hold will prevent registration, release of transcripts, and may also prevent the release of a diploma. There is no payment plan for past due amounts.

4. How much do I owe?

Your student account is available online, 24/7. The student account shows real time account transactions and account balance and is the official University bill.

To view the Student Account Summary:

  • Log into the UI-Integrate Self-Service website
  • Select "Account Billing Information"
  • Select "Student Account"
  • Select "View Account"

For more information about your tuition, fees, meal plan and housing costs see below:

Tuition and Mandatory Fees:

Meal Plan and Room:

5. How do I get my bill? How am I notified of my bill?

Currently registered students (and Authorized Payers) must retrieve their student account billing information online. The student account shows real time account transactions such as: payments received, and charges and credits for tuition, fees, and housing.

  • Log into the UI-Integrate Self-Service website
  • Select "Account Billing Information"
  • Select "Student Account"
  • Select "View Account"

Note:Authorized Payers access their student's account billing information by logging into the Authorized Payer website.

Through UI-Pay, students may provide one additional email address to allow a parent, guardian, spouse, or other individual to receive these monthly notifications. To receive notification at additional e-mail addresses, select "User Preferences" from the UI-Pay menu.

6. What is the mailing address?

When mailing a payment, the student name and UIN must be written on the check. A printed copy of the payment stub must be included to ensure proper credit. Payment should be mailed at least five business days prior to the due date to allow for mail delivery and processing time. Payments may be mailed to the following location:

University of Illinois
Student A/R
PO Box 19455
Springfield, IL 62794-9455

Scholarship checks should NOT be sent to this address. To ensure proper credit to student accounts, please direct all scholarship payment checks to the financial aid office on the recipient's campus of attendance. Visit the Scholarship Payments section of our website for details.

7. Why do I have a hold on my account?

USFSCO may place a hold on a student account for various reasons

  • Financial Hold - A financial hold is placed on any delinquent student account. This hold will prevent registration, the release of transcripts, and may also prevent the release of a diploma.
  • Student Loan Hold - Student loan recipients are required to complete entrance and exit interviews. These interviews provide students with detailed information about the terms of their loans, their rights and responsibilities as borrowers, and how to effectively manage their finances. Failure to complete the required interviews will result in a hold being placed on the student's account. This hold prevents registration and the release of transcripts and diploma. It remains in effect until the student completes the required interview.

8. How can I become exempt from the student health insurance?

Students may file for an exemption from the health insurance fee if they can provide proof of alternative coverage. The exemption process and exemption deadlines vary by campus. Please visit the health insurance office website for your campus to obtain this information.

  • UIC - The insurance fee waiver forms can be filled out online via the Campus Care website. Questions regarding student insurance should be directed to the Student Insurance Office at 312-996-4915.
  • UIUC - The insurance fee waiver forms can be filled out online via the UIUC Student Health Insurance website. Questions regarding student insurance should be directed to the Student Insurance Office at 217-333-0165.
  • UIS - UIS - The insurance fee waiver forms can be filled out in the Human Resources Office, located in HRB 30 or the form can be obtained at the UIS Student Health Insurance website. Questions regarding student insurance should be directed to the Student Insurance Office at 217-206-6670.

Note: The Health Service Fee is mandatory and cannot be waived. The Health Service Fee is NOT student insurance. For an explanation of required fees, visit the Registration website for your campus:

UIC Office of Admissions and Records
UIUC Office of the Registrar
UIS Records and Registration

9. Why hasn't my financial aid posted to my account?

The Financial Aid Office is responsible for posting all financial aid payments to student accounts. At this time, the Financial Aid Office is working diligently to apply all financial aid awards. You may check the status of your financial aid award online via the UI-Integrate Self-Service website. Questions about any financial aid payments should be directed to the Financial Aid Office at your campus.

UIC

UIUC

UIS

10. How do I receive my financial aid refund?

All refunds are processed electronically by direct deposit. Direct deposit is the electronic transfer of funds into a checking or savings account. It is the quickest, safest, and most efficient way to receive a refund. Students may use their checking or savings account or may use their parent's checking or savings account to receive their refund. The checking or savings account must be a U.S. account. The University maintains strict confidentiality with all bank account information. After enrolling in direct deposit, students must update their direct deposit enrollment information whenever their banking information changes.

Students who have signed up for direct deposit of their Graduate Assistant or Student Employment payroll checks will automatically receive their student account refund by direct deposit to the same bank account.

To enroll in or update direct deposit:

11. Why do I need to have an Authorized Payer?

FERPA prohibits the University from releasing specific student account information to anyone other than the student without the student's authorization. USFSCO utilizes the Authorized Payer functionality within UI-Pay as a FERPA release authorization.

When a student grants Authorized Payer access to an individual, the student is also granting USFSCO permission to share specific account information with that Authorized Payer. If the student does not want an Authorized Payer to receive specific account information, the student must cancel that individual's Authorized Payer access.

12. How do I sign up an Authorized Payer?

To set up an authorized payer:

Following set up, an e-mail will automatically be sent to the Authorized Payer with their login name and the link to the Authorized Payer website. However, the student must provide the password to the Authorized Payer. Authorized payers will receive a monthly e-mail notification reminding them to view their student's account for recent activity and to pay any amount due by the due date.

13. Why was I charged a health service fee?

The Health Service Fee is mandatory and cannot be waived. The Health Service Fee is NOT student insurance. For an explanation of required fees, visit the Registration website for your campus:

UIC Office of Admissions and Records
UIUC Office of the Registrar
UIS Records and Registration

14. Which fees can I waive for the semester?

For information regarding registration fees, please visit the Registration website for your campus.

UIC Office of Admissions and Records
UIUC Office of the Registrar
UIS Records and Registration

15. How can I request a credit for a refundable fee?

To receive a credit of refundable fees, UIC students must go to the Student Accounts Customer Service office during the refund period.  UIS Student must go to the UIS Records and Registration office during the refund period.  Students must present a valid University ID card; all other forms of ID will not be accepted. All credits will be applied toward the student account. Any credit balance created by the refundable fee credit will be refunded to the student via direct deposit. Please enroll into the Direct Deposit program if you have not done so already. UIUC does not have any refundable fees. Please see below for the UIC and UIS refund deadlines.

UIC

Student-to-Student Fee & Sustainability Fee:  The scheduled request period for UIC is

  • Fall 2014 term: August 25, 2014 - September 12, 2014
  • Spring 2015 term: January 12, 2015 - January 8, 2015

Office hours are 8:30 AM to 5 PM, Monday through Friday. For a detailed description of the fees, please visit the UIC Office of Admissions and Records website.

UIS

Student-to-Student Grant Fee:  The scheduled request period for UIS is

  • Summer 2014 term: June 2, 2014 - June 27, 2014
  • Fall 2014 term: August 25, 2014 - September 26, 2014
  • Spring 2015 term: January 20, 2015 - February 20, 2015

Office hours for UIS Records and Registration are 8:30 AM to 5 PM, Monday through Friday.
For a detailed description of the fees, please visit the UIS Records and Registration website.

UIUC

The Urbana-Champaign campus does not have any refundable fees.  For a detailed description of all fees, please visit the UIUC Office of the Registrar.

16. How do I get information about housing charges or meal plans?

For information regarding housing or meal plan charges, please visit the Housing Office website for you campus.

UIC Housing
UIUC Housing
UIS Housing

17. How do I reset my Enterprise password?

To reset your Enterprise ID follow your campus link:

For access problems, questions, or comments, contact the AITS Service Desk at (217) 333-3102 (Urbana & UIS) or (312) 996-4806 (UIC).

You can also e-mail the AITS Service Desk at servicedeskaits@uillinois.edu.

18. How can I make an international payment?

University of Illinois has partnered with peerTransfer™ to offer an innovative and streamlined way to make international tuition payments. peerTransfer's mission is to save international students and their families money that would otherwise be lost on bank fees and unfavorable foreign exchange rates. With peerTransfer™, you are offered excellent foreign exchange rates, allowing you to pay in your home currency (in most cases) and save a significant amount of money, as compared to traditional banks. You will be notified via email when your payment is received by University of Illinois.

Click or go to peerTransfer™ to begin the payment process. If you have any questions about making international payments with peerTransfer™:

Phone: (800) 346-9252 or (617) 207-7076
Email: support@peerTransfer.com
For More information: http://peertransfer.com/contact

19. When are the Payment Plan enrollment deadlines?

For information regarding Payment Plan deadlines, visit our Payment Plan page.

20. What is an IRS Form 1098-T?

Education tax credits may be available to you if you are paying education costs for yourself or a student who is a member of your immediate family. Internal Revenue Service (IRS) Form 1098-T enables you to determine if you qualify for one or more of these education tax credits.

University of Illinois is required to provide a completed IRS Form 1098-T to all enrolled (*The University is not required to provide Form 1098-T for: 1) Courses for which no academic credit is offered, even if the student is enrolled in a degree program; 2) Nonresident alien students, unless requested by the student; 3) Students whose qualified tuition and related expenses are entirely waived or paid entirely with scholarships or grants) students for whom a reportable transaction is made, then to report those students’ enrollment and summary financial data to the IRS. A reportable transaction is defined as tuition and fees a student must pay to be enrolled in a degree program.

University of Illinois reports the amount billed for qualifying tuition and fees in Box 2 of Form 1098-T, and the total amount of scholarships and grants in Box 5 (up to $5,250 of graduate level tuition and fee benefits awarded to Graduate Assistants (GAs) and employees are reported in Box 5 of the IRS Form 1098-T; amounts exceeding $5,250 are reported on IRS Form W-2). Note: Tthe reporting of scholarships and grants on Form 1098-T does not determine the taxability of those payments; it is the student’s responsibility, not the University’s, to determine the taxability of scholarships, fellowships and/or grants received.

For complete information about education tax credits, see the current versions of IRS Publication 970, Tax Benefits for Education, Form 8863, Education Credits, and Form 1040 or 1040A Instructions, or consult your tax advisor. For instructions on completing the form, see the current version of IRS Form 1098-T.

To see more information on the IRS Form 1098-T please review our 1098-T FAQs.

To learn more about the different sections of the 1098-T please review Understanding my 1098-T.

21. How can I access my IRS Form 1098-T?

Effective tax year 2010, University of Illinois will deliver your completed IRS Form 1098-T to you electronically every year you have a reportable transaction. To view and print your Form 1098-T:

  • Log into Student Self Service;
  • Select Account Billing Information;
  • Select 1098-T Tax Information;
  • Select Tax Year;
  • To print, use your browser’s Print function.

If you have graduated or left the University of Illinois and no longer have access to Student Self Service, call USFSCO Customer Service at:

  • UIC - (312) 996-8574
  • UIS - (217) 206-6727
  • UIUC - (217) 333-2180

In order to provide you with IRS Form 1098-T, and to report your enrollment and financial data to the IRS, the University must have:

  • Your valid Social Security Number (SSN):  while University policy does not require your SSN in the University’s admissions process, IRS regulations require us to request your SSN, and you are subject to an IRS penalty if you fail to furnish your correct SSN to us. If the University does not have your valid SSN on file, USFSCO will email you in November or early December to request it. You must use IRS form W-9S, which may be downloaded from the IRS website at http://www.irs.gov/pub/irs-pdf/fw9s.pdf, to provide your SSN.
  • Your valid address: in order to ensure timely and accurate reporting of your Form 1098-T each year, please keep all your addresses up to date in University records. To update your address:
    • Log into Student Self Service;
    • Select “Personal Information”;
    • Select and update as necessary your “Addresses & Phones”.

22. How can I find out the details of the registration fees?

For information regarding registration fees, please visit the Registration website for your campus: