Student Loans

University of Illinois manages and collects the following Campus Based Student Loan Programs:

  • University of Illinois Institutional Loans
  • Federal Perkins Loans (effective 9/30/17 the Perkins Loan Program officially ended so no new Perkins Loans will be awarded after the 2017-2018 academic year)
  • Federal Health Resources and Services Administration (HRSA) loan programs:
    • Nursing Student Loans (NSL)
    • Nurse Faculty Loan Program (NFLP)
    • Health Professions Student Loans (HPSL)
    • Primary Care Loans (PCL)
    • Loans for Disadvantaged Students (LDS)

When students graduate or drop below half time, their Campus Based Loans enter a 6 or 9 month (depending on Loan Program) grace period before repayment begins. University of Illinois utilizes Conduent to manage all Campus Based Student Loan Programs through repayment, so borrowers may view their Campus Based Student Loan(s), make online payments, update their address, and download Deferment, Forbearance and Cancellation forms by logging into the Conduent website. Conduent’s borrower services phone number is (800) 826-4470, and the mailing address for forms, correspondence and check payments is:

Conduent Education Services
Campus Products and Services
P.O. Box 7060
Utica, NY 13504-7061

All University of Illinois Campus Based Student Loans are reported to one or more national credit bureau(s) so it is imperative that borrowers repay their Loan(s) on time to maintain good credit history. Delinquent Loans will be referred for collection. University of Illinois collection activities include:

  • Reporting delinquent Loan(s) to one or more national credit bureau(s)
  • Filing a claim with the IL Comptroller State Offset System against any monies due the student from the State of Illinois
  • Emailing, mailing, or calling the borrower to repay the Loan(s)
  • If the above efforts fail, referring defaulted Loan(s) to an external collection agency (see Collection Partners).

Contact Information

If you have a question about a student loan, please email us at slm@uillinois.edu or you may call us at 312-413-0303.

Please include your University Identification Number (UIN) if you remember it, together with your current mailing address and phone number in the body of your email.