Loan FAQs

Repayment

The University of Illinois utilizes Conduent Education to manage all its Perkins, Health Professions and University Long Term loans through repayment, so Conduent is the single point of contact for all billing, payment, deferment and cancellation activity.

Borrowers may view their Campus Based Student Loan account(s), download forms, update their addresses, and make online payments by logging into Conduent's website.

Borrowers must mail all payments, correspondence, forbearance, deferment and cancellation applications directly to:

CONDUENT
Campus Products & Services
157 Cedar Mill Drive
Dallas, GA 30132

 

Borrower Payments with out a statement stub must be mailed to:

CONDUENT
Campus Products & Services
157 Cedar Mill Drive
Dallas, GA 30132

Borrowers may also contact Conduent by phone at (800) 826-4470.

For Federal Direct Loan and Federal Stafford Loan repayment information, borrowers must contact their loan servicer for all repayment information. Borrowers can access their loan history and identify their loan servicer(s) at https://studentaid.ed.gov/.

Federal Direct Student Loan Program

The William D. Ford Federal Direct Student Loan program is funded directly from the U.S. Department of Education.

To sign Master Promissory Note:

To complete Entrance Counseling:

To complete Exit Counseling:

NSLDS

The National Student Loan Data System (NSLDS) is the U.S. Department of Education's (ED) central database for federal student loans (excluding Health Professions Student Loans). NSLDS Student Access provides borrowers with a centralized, integrated view of their federal student loans.

To view NSLDS Student Access:

  • Log into NSLDS Student Access
  • Select “Financial Aid Review” (Note: Department of ED PIN is required)

Default

Default occurs when a student becomes past due in making a loan payment. The consequences of default are serious, and many options are available to assist borrowers in avoiding default. USFSCO strongly encourages borrowers to contact Conduent and each of their other lenders instead of missing a payment during difficult times.