Payment FAQs

Returned Check Policy

The University will charge a $30.00 fee for each check, electronic or paper, returned by the bank for any reason.

Payments made by check or electronic transaction that are returned for non-sufficient funds (NSF) are subject to penalties and must be repaid within 5 days of notification. In addition, students who present an NSF payment in order to release their financial hold to register, may have their registration for all future terms cancelled. In this case, the financial hold for any registration activity will not be released until all funds have cleared.

The University will refuse to accept e-checks or any paper personal checks as payment on a UI-Pay account after two checks, paper or electronic and regardless of issuer, were posted to that account then returned for any reason by the bank. Future payments to that student's account must be made by money order, cashier's check or credit card.

Common reasons for returned payments include:

  1. No Account/Unable to Locate.  Typically this means the account number structure is invalid and the bank cannot find any account with that number in its records.  Other reasons could be the addition or absence of leading zeros in an account number.  In this instance, the payer should contact their financial institution for the correct information to use for ACH transactions.  In many instances this occurs because the payer entered the number on their debit card, instead of their bank account number.   
  2. NSF/Insufficient Funds.  At the time the check was presented to the account holder's bank, there were not enough funds in the account to pay the check.
  3. Stop Payment. The account holder, the person who originally wrote the check or authorized the draft, has revoked their authorization.
  4. Closed Account.  The account holder's bank account that was associated with the check is closed.
  5. Frozen Account/Blocked Account.  The bank was required to lock or freeze the account.  Reasons this can occur include: a divorce judgment, IRS tax lien, wage garnishment, court order, or other legal reasons.

When are payments due?

Payment is due on the 28th of each month. Tuition and fee charges for fall and spring terms are billed in September and February respectively. Summer term charges are billed in June and/or July depending on enrollment. Please see USFSCO Announcements  for more information.

Is there a fee for paying with a credit card?

Yes, all credit card transactions are assessed a non-refundable 2.4% Service Fee. The Service Fee will appear as a separate transaction on your credit card statement, and two payment transactions will appear on your UI-Pay account Payment History. You will also receive two receipts when paying by credit card, one for the original payment and a second for the non-refundable Service Fee.

What if I am unable to pay my bill and leave school still owing a balance on my UI-Pay account?

You will receive an email from OnPlanU inviting you to enroll in a payment plan. If you want to set up a payment plan before you receive the OnPlanU email, please email or call 312-413-0303.