Payment Plan FAQs

Estimating Your Payment Plan Budget

Your Payment Plan budget is the total estimated expenses (charges assessed to your University student account) less the total anticipated credits (financial aid awards, student loans, scholarships, 529 Plan, etc.).

The Budget Calculator will assist you in estimating your expenses. Estimated amounts will automatically populate on the budget worksheet in UI-Pay when you select the options that match your circumstances.

If you prefer to estimate your expenses yourself, we have provided below some guidance to assist you. You will need to manually enter the estimated amounts on the budget worksheet in UI-Pay. Only enter the amount for one semester in each field.

Please be sure to have your financial aid award letter available so you can enter the appropriate amount(s) for your anticipated credits.

Tuition and Mandatory Fees:

Meal Plan and Room (please note the amount given on these websites are typically for fall and spring - be sure to only enter the amount for one semester):

Please note: Certified housing is not assessed to student’s accounts and is therefore not eligible to be included in the Payment Plan.

We recommend that in estimating expenses you estimate high and in estimating credits, estimate low. We also encourage you to contact Nelnet Business Solutions Customer Service at 1-866-506-4637 if you need assistance creating your estimated budget.

Adjustments to Budgeted Amounts

While enrolled in the Payment Plan, your student account balance must stay on schedule to be paid in full by end of the payment plan period. Therefore, Nelnet Business Solutions will send you and anyone you have granted Payment Plan access, an email notification whenever actual charges and/or credits post to your student account that change your estimated budget. The Payment Plan owner (the user that actually enrolled in the Payment Plan) must login to UI-Pay and either adjust the estimated budget and the monthly payments, or remit payment for the difference of any increase to your student account balance. Failure to comply with this requirement will cause a financial hold to be placed on your student account thereby preventing you from registering for future terms and receiving an official transcript and/or diploma. It is your responsibility to review your student account in UI-Pay at least once per month to keep track of any changes that will affect your budget, monthly payment amount, and student account balance. Nelnet Business Solutions may reduce your scheduled monthly payment amount to match your actual student account balance.

What charges are eligible to be included in a Payment Plan?

Any charges assessed to your University student account are eligible to be included in a Payment Plan. Please note: Certified housing is not assessed to student’s accounts and is therefore not eligible to be included in the Payment Plan.

How will my payments credit to my student account?

You (and anyone that you have granted Payment Plan access) can review your Payment Plan details online through UI-Pay. Information available includes your current budget balance, payment transactions, and notification history. Select "Payment Plans" from the UI-Pay main menu to access this information.

How can I make payments for the Payment Plan?

The only payment option for the Payment Plan is an automatic withdrawal from your U.S. checking or savings account. No other form of payment is allowed for the plan. If there are insufficient funds in your bank account we will re-attempt the payment once. Nelnet Business Solutions will assess a $30 non sufficient funds fee to each returned payment.

What happens if I miss a Payment Plan payment?

If two consecutive monthly payments are missed, USFSCO reserves the right to remove you from the Payment Plan. Any payments made on the Payment Plan before or after we terminate your plan will be applied to your student account. Any overpayments made will be refunded according to the University refund process. Once a Payment Plan has been canceled due to delinquent payment, the normal University of Illinois financial regulations and payment schedules will apply. Payment Plans terminated due to delinquent status may not be reinstated for the current academic year. A Payment Plan cancellation fee of $25 will be assessed on any account removed from the Payment Plan due to delinquent payment.

Can I cancel the Payment Plan once I have enrolled?

The student or anyone you have granted Payment Plan access may be cancel the plan at any time. A Payment Plan cancellation fee of $25.00 will be applied to the student account. Once a Payment Plan has been canceled the normal University of Illinois financial policies and payment schedules will apply. Please contact USFSCO Customer Service for Payment Plan cancellation requests. All payments made through the Payment Plan will be applied to the student account and any overpayment will be refunded according to the University refund policy.

What happens if I withdraw from school?

If you withdraw from the University of Illinois, all payments made to the Payment Plan will be applied to your student account. You must notify USFSCO Customer Service if you withdraw from the University. The normal University of Illinois refund policy will apply if the payment(s) results in a credit balance on your student account.

How can I access my Payment Plan account information?

You (and your parent if authorized) can review your Payment Plan details online through UI-Pay. Information available includes your current budget balance, payment transactions, and notification history. Select "Payment Plans" from the UI-Pay main menu to access this information.

Who can I contact if I need more information?

If you have questions concerning your Payment Plan account or if you need help enrolling in the Payment Plan online, you can contact Nelnet Business Solutions by telephone toll free at 1.866.506.4637.

Additional Information

If you have any questions concerning the Payment Plan after reading the above, please contact USFSCO Customer Service.