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Student Loans

Campus Based Student Loans

Heartland ECSI is the University’s contracted servicer for University of Illinois Campus Based Student Loans.   

You can view your account online at Heartland ECSIThis website also has an available live chat feature.  For more information on accessing and managing Campus Based Student Loan(s) click on the links below:

To discuss Campus Based Student Loans by phone, borrowers may call Heartland ECSI at (888) 549-3274.

Federal Direct Student Loan Program

The William D. Ford Federal Direct Student Loan program is funded directly from the U.S. Department of Education. For Federal Direct Loan and Federal Stafford Loan repayment information, borrowers must contact their loan servicer for repayment information. Borrowers can access their loan history at Federal Student Aid

To sign Master Promissory Note:

To complete Entrance Counseling:

To complete Exit Counseling:

FSA Dashboard

Federal student loan borrowers can access information about their loans, including balances, interest rates, servicers, and repayment options through their Federal Student Aid account.

To access your FSA Dashboard:

  1. Visit
  2. Sign in or Create an Account.
  3. Go to the "Contact Information" page to update your email address, phone number, or mailing address.

Student Loan Default




Room 162 (MC 367)
Henry Administration Bldg.
506 South Wright Street
Urbana, Illinois 61801
Phone (217) 333-2180


Room 1900 (MC 073)
Student Services Bldg.
1200 West Harrison Street
Chicago, Illinois 60607
Phone (312) 996-8574


Room 1001
University Hall Building
One University Plaza
Springfield, Illinois 62703
Phone (217) 206-6727

Payment Address

University of Illinois Payment Center
Student A/R
28393 Network Place
Chicago, IL 60673-1283

Do NOT send scholarship checks to this address. See Scholarship Payments section of our website for more information.